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Vodafone has issued a new update as of a few minutes ago, stating that the issue has been “isolated and resolved”.
That’s also reflected on DownDetector, where the number of complaints as of 11am AEST has dropped to 1,386.
While no one in the TechRadar Australia office is on the Vodafone network, a family member is and can confirm that they have full network coverage and is able to make calls.
Vodafone’s Network Status Checker, however, is still rather slow and many of us in Sydney’s CBD are still getting errors when we check what’s happening with the network in our location.
Vodafone’s official statement since this morning hasn’t changed. While the company hasn’t yet said anything on X, the statement has been posted to its Facebook account.
This outage has even affected Vodafone stores, not just customers on its mobile network.
Vodafone’s mobile network went down just before 8am AEST this morning, affecting not only its direct customers, but potentially even those on MVNOs on its network, like users with TPG and Lebara. That means this current outage could be affecting millions of customers, although Vodafone has confirmed it’s “urgently investigating”.
There’s currently no updates on the Vodafone website, with even its Network Status Checker throwing up errors.
According to DownDetect, there were over 8,000 complaints as of 9am AEST this morning, but that’s dropped since, although there’s slight uptick again as of 11am AEST.
My team and I will keep an eye on what’s happening and update you as often as we can with any fresh information we get.
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