OpenAI and Meta Want AI to Do More Than Answer Questions

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AI assistants are starting to outgrow the chat window.

During the OpenAI DevDay on Sept. 29, the company introduced Dots, persistent AI agents designed to work across connected applications and continue tasks after users step away. The launch puts OpenAI on a similar path to Meta, whose Muse agent can also pursue goals, use online services, and act with less step-by-step direction.

But the companies emphasize different parts of the personal AI experience. OpenAI is positioning Dots heavily around ongoing knowledge work, while Meta is showing Muse handling a broader mix of personal errands, purchases, travel, and planning.

The bigger shift is the same: personal AI is moving from answering...

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