WhatsApp’s effort to stop bad actors briefly swept up legitimate users, triggering unexplained account suspensions that the company now admits were mistakes.

WhatsApp has acknowledged that some users were incorrectly suspended after their activity was flagged as violating the company’s terms. While the reviews typically last around 24 hours, affected users temporarily lost access to messaging, calls, and their conversations.

The incident underscores a growing challenge for digital platforms that rely on automated enforcement: balancing detection with the risk of false positives.

A WhatsApp bug hit legitimate users hard

According to The…

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