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Lebara also affected – and is Three now involved?
Because Lebara is part of the Vodafone network, it’s also experiencing some issues today –with a notable spike of reports on Downdetector.
And now Three, which suffered the UK’s last major network outage in late June, is also showing a small but significant rise in reports, currently standing at the 300 mark.
It’s possible this is related to the problems on EE and Vodafone (with Three customers unable to get through on those other networks), and I don’t currently have any problems on Three. But it’s another one I’ll be keeping an eye on.
The reports continue to rise
The reports of network issues are still steadily rising on Downdetector for both EE and Vodafone. At the time of writing, the spike for EE has shot above the 1,300 mark, and has climbed particularly sharply in the last 30 minutes.
Meanwhile, over on Vodafone the reports are only slightly lower at around 850. If they continue in this direction, I’ll be expecting a statement from both networks about the issues (which mainly seem to be affecting calls) pretty soon.
Vodafone responds
While it isn’t an official statement from Vodafone acknowledging issues, the network’s customer service reps on X are responding to some irate customers stating that “due to some technical issues” some will be experiencing issues with making and receiving calls.
Vodafone’s X account says that the network is working to “fix this as soon as possible”. I’m following up with them to see if there’s an official statement on the problems.
Problems at most major networks?
This is an unusual situation – there appear to be spikes in reports of issues at all of the major UK networks, including EE, Vodafone and O2. There’s a smaller, less notable spike at Three.
We typically see mobile outages hit multiple networks when they’re related MVNOs (Mobile Virtual Network Operator), who share the same cell network. But this morning’s issues appear to be hitting all of the big networks simultaneously.
Read the full article here
