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Verizon just confirmed the issue with TechRadar and is working on a fix
“We are aware of an issue impacting wireless voice and data services for some customers. Our engineers are engaged and are working to identify and solve the issue quickly. We understand how important reliable connectivity is and apologize for the inconvenience.”
Verizon states that it’s aware of the issue hitting both voice and data for some customers, but doesn’t show how far-reaching the impact is. It’s clear it’s quite wide; scroll down and read the comments below.
There is no timeline for a resolution, but Verizon’s engineers are working on it. So that’s a positive.
I use Visible, one of Verizon MVNO’s, and still have service
I swapped from Verizon to Visible this past November during the carrier’s Black Friday – Cyber Monday sale and am still seeing service on my iPhone 17 Pro Max, actually 5GUW with two bars of service.
Now, Visible is Verizon’s MVNO, which means it’s a ‘mobile virtual network operator’ that actually offers its service via Verizon’s network, so it’s peculiar that it’s not impacted by the outage … at least as of yet.
I am keeping an eye on Verizon’s own social channels – mainly @Verizon, @VerizonSupport, and @VerizonNews on X – to see if any comment or acknowledgment is being issued, but there’s nothing as of yet.
Who else has a Verizon outage? I have no service, full SOS in North Carolina.January 14, 2026
Looks like Verizon is having a major outage again. My iPhone is down to no service but my galaxy on unlimited welcome is fine. pic.twitter.com/KwRHsVIgpGJanuary 14, 2026
Verizon’s own Network Status isn’t showing any issues
Based on social media posts and Down Detector comments, it’s clear that the New York Metro Region, Texas, Florida, Las Vegas, Nevada, and South Carolina are experiencing issues.
I am also encountering a ‘please try again’ pop-up when using the tool, so it might be experiencing an outage.
For those counting, Down Detector is now at over 90,000 reported issues, with many in the comments noting that on their phones, ‘SOS’ is appearing instead of network bars. This likely indicates that the device can’t reach the cellular network and instead defaults to satellite connectivity, a feature offered by the iPhone and other smartphones.
The spike is real on Down Detector – as of 12:16PM ET there are over 46,000 reported outages and a few of my colleagues who use Veirzon are seeing ‘SOS’ in place of network bars on there iPhones.
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