Amazon Echo Show 15 (Gen 2) review: half Fire TV, half smart home hub, but wholly middle of the road

Two-minute review

The Echo Show 15 is back, with some moderate hardware upgrades and quality-of-life improvements that make for a slightly more rounded offering. The original Echo Show 15 sat a little on the periphery of Amazon’s smart display range, with the more popular Echo Show 8, Echo Show 5 and the more snazzy Echo Show 10 taking center stage. So, does the new Echo Show 15 (2024) earn a place alongside its siblings on our list of the best smart displays you can buy today?

The first Echo Show 15 found itself on the sidelines following a slightly lackluster launch and early performance – at least that was the case until Amazon released a Fire TV update. Despite its weak sound and underwhelming display, that upgrade made the Echo Show 15 a far more interesting proposition as a smart display for kitchens, offices and other rooms where even a small TV might be too obtrusive.

The 15-inch smart display has always suffered from a bit of an identity crisis, having been designed to cater to the relatively small niche market of “small TV-shaped smart hubs” by offering app support for various streaming services in addition to the standard array of music streaming platforms supported by the best smart speakers, as well as some basic smart home controls.

However, following the release of the Echo Hub in early 2024, which arrived rocking a new user interface and features specifically designed for smart-home control, I had high hopes that some improved smart-home… well, smarts, from the Echo Hub’s user interface would make an appearance in the second-generation Echo Show 15 as well as the all-new Echo Show 21.

Sadly, that’s not the case. Instead, the Echo Show 15 once again serves the dual purpose of being an entertainment and smart-home hub, this time made complete with built-in Fire TV at launch, widgets, and an Alexa Voice remote and a few added hardware upgrades. It also totes an improved camera, display and audio, as well as connectivity supporting Matter, Thread and Zigbee, all in response to customer feedback from the first generation and to ensure that the hardware meets current smart home and entertainment needs.

By and large, Amazon has addressed the bare minimum upgrades needed to make the Echo Show 15 a more attractive option; unfortunately, not enough has changed for me to recommend the device as a must-have smart display. Especially with the release of the all-new Echo Show 21, the Echo Show 15 doesn’t even have “being the biggest Amazon Echo Show” going for it anymore. It is, however, a nice-to-have screen that might fill a relatively small gap in your smart-home ecosystem, and is plenty capable for what it is.

Echo Show 15 (2024): Design

• Simple picture frame design
• Super easy setup
• Includes Fire TV remote

The design of the Echo Show 15 (2024) is suitably unassuming for a device that’s intended to be functional rather than being a centerpiece, retaining the simple, picture frame-esque form of the original model. The main frame is black, with a white matte surrounding the 15.6-inch screen.

It’s wall-mountable out of the box, with a super easy sub-five-minute setup – or, if you owned the original model, you can switch it straight out as it uses the exact same frame – and it’s also compatible with standardized VESA mounts, which are widely available. It can be set up in either a horizontal or vertical orientation, but you’d need to re-fit the included bracket to do change the orientation. It’s a nice option, though I’d imagine most users would opt for horizontal to use its screen for TV and film, and you can opt to buy a third-party rotating wall mount if you regularly want to switch between the two.

A variety of stands are also available, including the official stand made by Sanus (sold separately for $33 / £34; it’s not yet sold in Australia) which allows you to use the Echo Show 15 in tabletop mode. Whichever way you set it up, the main thing to consider other than visibility is the camera field of view – this has seen a significant upgrade in the newer model, but if you want to make use of Vision ID and video calls you’ll need to make sure the camera is unobstructed and has a good view of the room.

Along the top edge are the manual controls: a physical switch for the camera’s privacy shutter, as well as volume and mute buttons. At 15.8 x 9.9 x 1.4 inches / 40 x 25 x 3.5cm, its footprint is considerable, and that only increases if you opt to use the tilt stand, which adds a further 7.5 inches / 19cm to its depth. Along the top edge (in horizontal orientation), the camera is seated centrally in the white matte instead of in the top-left corner per its predecessor.

Also included is the Alexa Voice Remote, which can be used to control the new Fire TV interface – this is just a standard Alexa remote, which you’ll be familiar with if you own one of Amazon’s Fire TV sticks.

Echo Show 15 (2024): Performance

• Bright and vivid screen
• Improved audio and camera specs…
• … however audio quality is still lacking

Thanks to some moderate hardware upgrades, performance is the area where the Echo Show 15 (2024) stands above the first-generation device, although unfortunately not by enough to make it a meaningful upgrade if you already have the original Show 15.

Let’s start with the display. It’s bright and clear, and the 1080p resolution is perfectly passable for a screen of this size, and is well-suited to streaming, web browsing and reading from any distance. However, the lack of HDR is something we had a complaint about in the original model, and, unfortunately, Amazon didn’t deign to upgrade the display specs for the second generation to boost contrast and color saturation. Still, black levels are plenty good enough, and given that this isn’t the kind of screen I’d expect users to have their eyes glued to, it’s a forgivable omission.

Audio specs saw a significant upgrade in the second-generation Echo Show 15, with the newer model housing dual 2-inch woofers in addition to two 0.6-inch tweeters, versus the original model’s two 1.6-inch full drivers.

Does this change have a noticeable impact? Absolutely – the new Echo Show 15 is certainly louder than the first-generation model, and the bass is more pronounced. However, it suffers from issues that seem common to many of Amazon’s speakers: a lack of detail in the highs, muddy bass that’s lacking in dynamics, and boosted mid frequencies which mostly serve to create considerable distortion at high volumes.

Listening to Fleetwood Mac’s The Chain, there’s a whole lot of bass – enough to overpower the already-subdued vocals – but the audio lacks the drive and meat needed to compliment the track. Complex and textured tracks like Radiohead’s 15 Step are all too easily muddied, with the Echo Show 15 lacking the fidelity and stereo separation to handle the mix. The scratchy electric guitar strums and bass sit right up front alongside Thom Yorke’s mournful vocals for much of the track, which would be fine were it not for the fact that the rest of the track feels muddy and directionless, with dull highs and flat percussion letting down the Echo Show 15.

While its handling of music might not be the most balanced, I will say that the Echo Show 15 is well suited to the spoken word, and in this regard it’s again leaning into its role as a small smart TV rather than a smart display. Still, I’d have hoped to see a little more improvement and bang for your buck in this second-generation model, and a little more range.

Also upgraded in this new model is the now-13MP wide-angle camera, which is primed for improved Alexa video calls, using Amazon’s Drop In feature, as well as for calls using Zoom or Skype. It’s a notable step up from the previous model’s 5MP camera, especially thanks to the new auto framing and 3.3x zoom, and as with all camera-equipped Echo devices the Echo Show 15 doubles as an in-home security camera that you can check in on when you’re away.

Echo Show 15 (2024): Software

• Quick and clear Alexa responses
• Fire TV support out-of-the-box
• Customizable widgets make smart home control quicker

Alexa’s responses are zippy, offering all the usual Alexa Skills and commands we’ve come to expect from Amazon’s smart speaker and displays thanks to its Octa-core AZ2 system-on-chip. Much like other available Echo Show devices, by default the Echo Show 15 displays a customizable widget control center, framed by a rotation of content from default images to your own photos, news, and content suggestions.

In a similar vein, the screen UI is pretty clean and runs smoothly, benefitting from years of Echo Show software development despite using the same hardware as the original Echo Show 15. By comparison, the Echo Hub’s newer, smart home-first interface was a little on the buggy side, but I would still have much preferred to have the option to switch to a more smart home-device-oriented alternative.

The included Alexa Voice Remote is a nice touch that serves to drive home the fact that this screen is well suited for streaming, but a slight niggle I have is that it can only control the Fire TV interface and music. Especially during the evening, when I don’t want to quarrel loudly with Alexa, I prize manual control features that don’t involve me standing; I’d love if the remote was configured to control the entire UI, inclusive of smart-home devices to this end.

However, the remote is handy for Fire TV navigation, especially given that the display doesn’t always play ball with touch controls. The Echo Show 15 comes pre-loaded with many of the best streaming services and support for a wide range of platforms, but Amazon again misses a trick hereby not leaning further into its smart TV functionality and incorporating Miracast/WiDi support for screen mirroring.

Widgets are great, but once again they’re underutilized in Amazon’s smart display interface. With woefully few customization options to reshape, resize, configure or create your own widgets, this feature still feels half-baked. Amazon’s first-party widgets are naturally the most useful, and there are a decent amount to choose from, but it’s not the magic bullet the Echo Show 15 very much needs for its smart-home offering.

However, I really appreciate the option to customize widgets and interfaces based on user profiles, meaning whole families and households alike can benefit from the assistive tech on board the Echo Show 15. During my testing, I switched out with my partner several times in an hour, and Vision ID correctly identified each time who had just walked in, showing them their personalized content suggestions.

Echo Show 15 (2024): Price and availability

• Release date: December 2024
• Price: $299 / £299 / AU$549

The Echo Show 15 is available from Amazon in the US, UK and Australia for $299 / £299 / AU$549 respectively. That’s a small price increase over the original model, and while you do now get an included remote and slightly better specs, I’m very much ‘whelmed’ by Amazon’s efforts here, in terms of value for money.

That’s especially true of the stand situation; it would have been perfectly reasonable, given the volume of customers who don’t have the option or desire to wall-mount their screens, to include a small, stable kickstand. Instead, you have to opt for either the official Sanus stand (sold separately for $33 / £34. It’s not yet sold in Australia) or for one of the many alternative – and often pricey – VESA mounts.

Should I buy the Echo Show 15?

Buy it if…

You want a small, smart TV

If you fit into the relatively small niche of people who want a smart entertainment hub that also houses Alexa, this is the screen for you.

You mostly want to stream video

Between its moderate audio and display specs and the included Fire TV remote, the Echo Show is well suited to streaming TV shows and movies.

Don’t buy it if…

You want to upgrade your original Echo Show 15

Unless you’re really desperate, not enough has changed nor improved from the original model to justify this upgrade.

You want a smart-home-first display

The Echo Show 15 leans more towards entertainment than it does granular, accessible smart-home control.

Amazon Echo Show 15: also consider

If you’re not sure the Amazon Echo Show 15 is the right smart hub for you, here are further options to consider:

How I tested the Echo Show 15 (2024)

• I used the Echo Show 15 as my primary smart home hub for one month
• I tested its display, audio, and camera specs with real-world testing
• I used all of its various smart-home control features

To put the Echo Show 15 through its paces I tested all of its significant feature and hardware upgrades against the first-generation model, other Echo displays and speakers in my home, and Google Nest devices.

I watched and listened to a variety of media to test the range and performance of the smart display, as well as trying out all of the various features and unique selling points. I incorporated the Echo Show 15 into my wider smart home ecosystem, which is also populated with smart security cameras, lights and appliances, and used it to control my home.

I’ve been testing smart-home devices for three years and using them personally for even longer, during which time I’ve learned everything there is to know about what makes a good smart display or speaker. I use Alexa and other smart assistants every day to run my home.